Employee-owned home care, North Dakota

Every life has its own melody.

We’re here to help yours keep playing. Melody Inc. provides compassionate, nurse-supervised care for adults living with disabilities — in the comfort of home or in their care facility — from caregivers who own the agency and treat your family like their own.

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Prefer to talk? Call (701) 989-1170

What we believe

We believe the people closest to care should have the greatest voice in how it’s given. That’s why every caregiver at Melody is an owner — invested in your loved one’s dignity, safety and joy as if their name is on the door. Because it is.

The Melody Inc. team

Our care

Care, composed in four movements.

No two people share the same rhythm. Every Melody care plan is written around one person — their routines, their preferences, their goals — and reviewed by our nurse to keep it safe.

I.Movement one

Personal care & daily living

Gentle, respectful help with life’s everyday moments — always at your pace, always with dignity.

  • Personal careBathing, grooming, dressing and toileting, handled with warmth and privacy.
  • Meals & nutritionPreparing meals you enjoy, the way you like them.
  • Mobility & transfersSafe help getting up, moving around and staying active.
  • Extended personal careMore hands-on support when everyday care needs extra skill.
  • Family care & adult foster careFlat daily-rate care at home, or within a licensed family-style home.
II.Movement two

Nursing & health oversight

Clinical care you can count on, led by our nurse, Kristen — so small changes are caught early and every plan stays safe.

  • Health assessmentsRegular screenings and check-ins for everyone in our care.
  • Care-plan oversightPlans reviewed and updated as needs change — and kept in line with state standards.
  • Nurse educationClear, patient teaching about health conditions, medications and warning signs.
  • Extended personal care by a nurseSkilled personal-care tasks performed by a nurse.
  • Trained, supported caregiversOur nurse trains every caregiver in medication support, emergency signs and specialized care.
III.Movement three

Companionship & community

Connection, conversation and the joy of getting out — because a full life is more than being cared for.

  • CompanionshipConversation, games, music and walks — someone to share the day with.
  • SupervisionA watchful, caring presence when your loved one shouldn’t be alone.
  • Community supportHelp taking part in community life, building skills and growing independence.
  • Adult day careHalf-day or full-day care with structure, activity and good company.
  • Respite careTime for family caregivers to rest and recharge — we’ll take it from here.
  • TransportationRides to appointments, errands, church and outings, with a caregiver by your side.
IV.Movement four

Home, safety & peace of mind

A safe, comfortable home — and help that’s only a button press away.

  • Homemaker servicesLight housekeeping, laundry, shopping and keeping things in order.
  • Chore servicesHeavy cleaning, yard work and — this is North Dakota — snow removal.
  • Emergency Response SystemA wearable help button, installed for you, so help is always within reach.
  • Home-delivered mealsNourishing meals brought right to the door.

Where we care

At home — or wherever home is.

Care looks different for everyone. We meet people where they live, and fit around the routines that make a day feel like theirs.

In your home

Care that fits around your routines, in the place you know best — so you can stay independent, comfortable and close to the people you love.

In your care facility

We partner with facilities to add one-on-one attention, companionship and nurse oversight for residents who deserve a little more.

The Melody difference

Cared for by owners — not just employees.

Most agencies are run from the top down. Melody is run from the bedside up. The people who care for your family hold a real stake in the agency — so those closest to the care have the greatest voice in how it’s delivered.

A voice in every decision

Our caregivers and nurse meet monthly as owners to review how we’re doing, improve how we care, and vote on the changes that matter.

A founder’s mindset

When your name is on the door, you notice the small things. Every visit carries our reputation — and our team treats it that way.

Familiar faces who stay

Ownership is a long-term commitment. We’re built for steady, consistent relationships — not a rotating cast of strangers.

Safety at the center

Our nurse leads a Health & Safety committee that monitors outcomes and keeps every care plan safe and compliant.

Every seat at the table is an owner’s seat Four voices. One promise.

How we lead

Three questions. One harmony.

Every decision at Melody is tested against three questions — one from each part of our team. When all three ring true, that’s harmony. Tap a note to hear it.

DIRECT SUPPORT CLINICAL CARE LEADERSHIP

Evelyn & Caroline

“Is the care personal and dignified?”

Every visit honors your preferences, your privacy and your pride.

Kristen · Nurse

“Are our clients safe and healthy?”

Health assessments, care-plan reviews and caregiver training keep everyone safe.

Celestine · Founder & CEO

“Will we be here for you, for years to come?”

Careful stewardship keeps Melody strong and growing — so your care is never in doubt.

Sound plays only when you tap.

Our people

The people behind the melody.

A small, close-knit team — and every one of us is an owner.

Owner

Celestine Ilunga

Founder · CEO & Managing Partner

Celestine sets Melody’s North Star — keeping the agency strong, building partnerships with facilities, and making sure every owner understands the “why” behind each decision. Melody’s voice with regulators, insurers and families.

Asks every day: “Is Melody sustainable and growing?”

Owner

Kristen

Nurse · Clinical Care Lead & Quality Liaison

The clinical backbone of Melody. Kristen conducts health assessments, oversees every care plan, trains our caregivers and leads our Health & Safety committee.

Asks every day: “Are our clients safe and healthy?”

Owner

Evelyn

Direct Support Partner

The heartbeat of everyday care — personal care, meals, mobility and outings — and a steady advocate making sure your voice is heard in your care plan.

Asks every day: “Is the care personal and dignified?”

Owner

Caroline

Direct Support Partner

Brings warmth to every visit — helping with daily living at home and in facilities, and championing independence, community and joy.

Asks every day: “Is the care personal and dignified?”

Growing? So are we — every new team member is mentored by the owners who came before them.

Getting started

Four simple steps to peace of mind.

Reaching out is often the hardest part. From there, we’ll walk with you every step of the way.

  1. 1

    Say hello

    Call or send us a note. We’ll listen, answer your questions and help you understand your options — including what programs may cover.

  2. 2

    Meet at home

    We visit you at home or in your facility for a free, no-pressure consultation, and our nurse completes a health assessment.

  3. 3

    Compose your plan

    Together we write a care plan around your routines, preferences and goals — reviewed by our nurse to keep it safe.

  4. 4

    Care begins

    Your caregivers arrive ready. Regular nurse check-ins keep the plan in tune as needs change.

Rates

Clear, honest pricing.

No surprises. These are our private-pay rates, effective July 1, 2025. Most services are billed in 15-minute units, so we show the hourly equivalent to make planning easier.

Personal care T1019

Hands-on help with bathing, dressing, meals and mobility.

$32.36/hr$8.09 per 15 min

Community support services S5126

Support for independence and community life. Up to $964.08 per 24 hours.

$40.17/hrBilled hourly

Respite care (in-home) S5150

A trusted break for family caregivers.

$32.36/hr$8.09 per 15 min

Companionship S5135-TF

Conversation, activities and good company.

$29.12/hr$7.28 per 15 min

Supervision S5135

A caring presence so your loved one is never alone when it matters.

$29.12/hr$7.28 per 15 min

Homemaker services S5130

Light housekeeping, laundry and errands.

$29.12/hr$7.28 per 15 min

Non-medical transportation T2001

Rides with a caregiver — billed for drive time with the client.

$37.92/hr$9.48 per 15 min
  • Private-pay in-home visits have a 2-hour minimum, so our caregivers’ travel time is covered.
  • Billing codes are shown for case managers and program partners.

Ways to pay

If you qualify for a North Dakota program, your case manager authorizes your services and we bill the program directly. Not sure what you qualify for? We’ll help you find out.

Medicaid Waiver SPED Medicaid State Plan Private pay
Ask about coverage

Questions

Answers, gently given.

Don’t see your question? Call us — we’re always happy to talk it through.

Who does Melody Inc. care for?

We care for adults living with physical, intellectual or developmental disabilities, older adults who want to stay independent, and the families who support them. If you’re not sure whether we’re the right fit, reach out — we’ll help you find the right care, even if it isn’t ours.

Do you provide care at home, in facilities, or both?

Both. We care for people in their own homes, and we partner with care facilities to add one-on-one support, companionship and nurse oversight for their residents.

What does “employee-owned” mean for my family?

The people caring for your loved one have a real stake in Melody. They meet monthly to review how we’re doing, suggest improvements and vote on key decisions. In practice, that means caregivers who are invested for the long run, who speak up when something could be better, and who treat the quality of your care as their own reputation.

How is your nurse involved in my care?

Kristen, our nurse and Clinical Care Lead, completes health assessments, reviews and updates every care plan, trains our caregivers in medication support and emergency signs, and leads our Health & Safety committee. She’s the bridge between daily living support and medical health.

Do you accept Medicaid and SPED?

Yes — we work with North Dakota’s Medicaid Waiver, SPED and Medicaid State Plan programs, as well as private pay. If you qualify for a program, your case manager authorizes your services and we bill the program directly. We’re glad to help you understand your options.

Is there a minimum visit length?

For private-pay services billed in 15-minute units (like homemaker, companionship or respite), visits have a 2-hour minimum so our caregivers’ travel time is covered. Daily-rate services are billed by the day.

Can my care plan change over time?

Absolutely. Needs change, and your plan should too. Our nurse reviews care plans regularly, and you can ask for changes any time — more hours, different services, or a new routine.

What should I do in an emergency?

Always call 911 first in a medical emergency. For extra peace of mind at home, ask us about an Emergency Response System — a wearable button that makes it easy to call for help.

Careers

Don’t just work in care. Own it.

Melody is growing, and everyone who joins our team becomes a stakeholder — with a vote in how we care, a share in our success, and a nurse-led team that trains and supports you.

Join our team
  • Ownership & profit-sharing
  • A real vote in monthly ownership meetings
  • Training from our nurse
  • Mentorship as we grow

Contact

Let’s talk about care.

Tell us a little about who needs care. We’ll reach out to set up a free, no-pressure conversation.

Call us(701) 989-1170 Emailhello@melodyinc.care
Service areaServing families across North Dakota
Case managers & facilities: referrals and partnerships are always welcome. Choose “A referral” in the form and we’ll be in touch.
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